Frequently Asked Questions

Yes, Corner Hutch Cookies, LLC is a fully licensed and inspected home kitchen in Virginia and is registered with the Virginia Dept. of Agriculture.  This allows me to sell and ship anywhere and sell for resale.

My specialty is delicious hand decorated cookies for special occasions. Custom designs are welcome but feel free to look through the gallery to get inspiration. My sugar cookies are my own recipes and have the consistency of a sugar cookie/shortbread combined.  All cookies are baked fresh to order. I do not keep cookies in stock.

Before requesting a quote or placing an order please first read through all the FAQs, Pricing and Order pages. Then proceed by filling out the order form with as much detail about your event as possible.

Once your request is received I will contact you via email within 48 hrs. If I have availability on my calendar for the date of your event we will finalize the details of your order (via email or phone) and then I will send you a quote. If by phone, a followup email will be sent to refer to later. 

Yes. Custom orders are welcome. The designs in the gallery are for your inspiration and may be customized by changing colors or adding name, initials, etc. However, if you do not see a cookie that fits your occasion please contact me so we can discuss your ideas for a custom order.

Custom orders are priced on a case-by-case basis. To some extent all orders are “custom” because I enjoy being able create a unique cookie design to complement your theme. There will be an additional charge for some custom designs depending on the complexity and number of designs, size of cookie(s) and the amount of time involved in the design process. The size and shape of the cookie will determine how much writing may be done if you wish to personalize your cookies. Please see Pricing page for more information. 

Note: Due to copyright and trademark infringement laws, I cannot do copyrighted or trademarked images without written permission from image owner. These include Disney characters, professional team and players’ names, company logos.
However, I am able to do characters that are public domain and/or I will be glad to work with you to create designs that complement your theme. Please contact me to discuss your ideas. 

Although most of the time all communication may be done via email or phone, I can meet with you to discuss your event/cookie design.  Meeting at my home or predetermined location are options. I charge $17.50/hr (includes driving time).  I will only travel locally (w/in 30 min of my home) for a consult.

Please allow 3 -6 weeks (or more during the holidays) prior to date of your event to place your order, have order confirmed and make payment. However, if you are in a real cookie crisis, and the schedule allows, I may be able to take an order with less notice.

A non refundable deposit is required to secure your date and order will not be started to full amount received. Please see deposit, payment, cancellation and refund policies on Pricing page.

Yes, there is a $30.00 minimum for each flavor of cookies CUSTOM orders.
This is the minimum before taxes, shipping or delivery and does not include any custom design fee.
During Holiday Specials the minimum order is waived for designs listed in Specials only.

Yes. Due to the zoning ordinance of my county I am required to deliver off of my premises. 

There is a $5.00 minimum charge in Warrenton, Va. Outside of this area there will be an additional charge.
If your location is more than 30 min from my home, possibly we can meet part way or shipping is another option.

Another option is to have your order shipped to you. See next FAQ for details.

Yes, for an additional charge I can ship cookies. After receiving your order and all details are worked out I will provide you with a quote for your order that includes shipping and handling.  I use USPS and ship Priority Mail which usually delivers in 2-3 days within the USA. See next FAQ question to see how you can save even more on shipping costs.

I have had great success in cookies arriving unbroken when shipped.  Although great care is given in packaging your cookies, I am not responsible for any breakage once they are delivered to you or are in transit via the postal service. No refunds are given for breakage of any cookies. Please be sure to order far enough in advance to allow time for your order to be shipped.

Yes. It is a great idea to combine orders to save on the shipping or delivery fee. So consider asking a family member, coworker, etc. to order with you. You don’t have to order the same designs but they will be packaged and shipped together(divided in box). Then once you receive your order then could divide them.  Payment may be made separately as well. Just ask me about it when you order and we’ll figure out the details.

Yes, references are available upon request. I have numerous customers who order from me for every holiday and many other events throughout the year.

No, although I did offer gluten free cookies at one time, I no longer offer them.

Yes, all cookies contain wheat(flour) and some of the flavors of cookies do contain nut flavoring.  All are made in a kitchen which uses and stores tree nuts and peanuts.

My cookies also contain wheat (flour), eggs, milk (butter), and food coloring.  A full list of ingredients is available upon request for either flavor of cookie.

I offer 2 flavors: Brown Sugar Butter and Vanilla/Almond.  Brown Sugar Butter replaces the previous vanilla flavor due to the high cost of pure vanilla.  If there is another particular flavor you would like me to make, please request a quote.

Yes, I do offer taste samples. The minimum order is 2 dozen (24) white miniature(1″) cookies wrapped 2 per pack of one flavor for $12.00 plus tax, shipping or delivery. I will be glad to do these as time allows in my schedule between regular orders and will waive the $30 minimum order fee for samples. Please be sure to order samples well in advance of your event to try so there is ample time to place order for actual event.

Yes, as long as there is a minimum of $30.00 per flavor of cookie.

Yes, included in the price is each cookie being individually wrapped in a clear heat sealed bag. Miniature cookies are usually wrapped  2-5 cookies per bag.

Cookies are then placed between layers of bubble wrap and carefully packed in a bakery box to be delivered.
If package is a gift, I can include coordinating shred or tissue paper in bakery box and then box is tied with coordinating ribbon for an additional charge depending on size of box(es).

Each bag may be tied with a coordinating ribbon (baker’s choice of color) for an additional fee of $0.50 each. If ordering from Featured/Specials page, please check listing to see if ribbon is included in price. If you are supplying ribbon and I am adding them to cookies, price will be $0.25/cookie.
Custom colored ribbon may be added for an additional fee.  Please note desired color in comments on order form.

Platters: I do not provide platters.
All my cookies will be individually wrapped (and boxed) and stay fresh for a long time in the bags in which they are packaged.
If you wish to platter your cookies unwrapped (removing from bags after you receive them from me), please know they will lose there freshness within a few days especially when around other food items. When kept in bags, they will last for weeks. Although they will be baked fresh to order, they freeze well for a long time when kept in bag and placed in airtight container.

Cookies are fresh for 2-4 weeks at room temperature if kept in the bags in which they are packaged. Cookies may be frozen for at least 3 months if kept in the bags they are packaged and placed in airtight container in freezer. Allow to thaw in packaging at room temperature about 30 minutes before eating. Microwaving is not recommended to quick thaw the cookie because of the possibility of getting burned. The fondant/icing on the cookie can become very hot in just a few seconds even though the cookie may still be cold.

To ensure freshness cookies should be kept in the individual bag in which it is wrapped until ready to be eaten. Also, avoid leaving cookies in direct sunlight because it is possible for the colors to fade.

I do take pictures of all cookies and some may be displayed on the website or social media for inspiration for future customers. I wait to post pictures until after your event has occurred so as not to spoil any surprise element for your event.  Please contact me if you do not wish to have your cookies posted.